Finding a promotional credit on your Amazon account can feel like discovering a little extra cash in your pocket. These credits are applied automatically at checkout for eligible items, but it’s always a good idea to know exactly what you have available before you shop. Let’s walk through the simple steps to check your Amazon promotional credit balance.
Finding Your Promotional Credit Balance on Desktop
The easiest way to check your credits is from a computer. Start by hovering over ‘Account & Lists’ in the top right corner of any Amazon page. From the dropdown menu, click on ‘Your Account.’ Scroll down until you see the ‘Digital services and content’ section, and then click on ‘Manage Your Content and Devices.’ Once there, select the ‘Preferences’ tab. Look for the option labeled ‘Personalized Document Settings’ and click on it. A new window will pop up, and under the ‘Promotional Credit’ heading, you will see your current balance for any applicable credits.
Checking Your Credits on the Amazon App
If you’re using your mobile device, the process is just as straightforward. Open the Amazon app and tap the profile icon or the menu button (usually three lines). Go to ‘Your Account’ and then navigate to ‘Message Center.’ Here, you can look for messages from Amazon that confirm you’ve received a promotional credit. While the app doesn’t always show a running total as easily as the desktop site, these messages serve as your official record of the credit and its terms.
What to Do If You Can’t Find Your Credit
Sometimes, even when you know you have a credit, it doesn’t appear at checkout. The most common reason is that the items in your cart are not eligible for that specific promotion. Always double-check the terms and conditions of the credit you received. Credits are often limited to products sold by specific sellers or within certain categories. If the items are eligible and the credit still isn’t applying, it’s a good idea to contact Amazon Customer Service for direct assistance.
Keeping track of your promotional credits ensures you never miss out on a discount you’ve earned. A quick check before you finalize your purchase can help you make the most of every offer and save a bit more on your next order.
Leave a Reply