How to Find and Check Your Amazon Gift Card & Promotional Credit Balance

Have you ever reached the checkout on Amazon, certain you had a gift card or promotional credit to use, only to find it’s not applying to your order? It’s a common and often confusing situation. Keeping track of your digital funds is key to ensuring you get the best deal and don’t leave money on the table. Knowing exactly how to find and check your Amazon gift card & promotional credit balance is a simple skill that can save you both time and money on your next purchase.

Amazon offers several types of credits, from physical gift cards you receive as presents to promotional credits earned from trade-ins, returns, or special offers. Each type has its own rules for application and expiration, which is why a quick balance check before you shop is always a good idea. Let’s walk through the easy steps to see exactly what credit you have available.

How to Find and Check Your Amazon Gift Card & Promotional Credit Balance

The easiest way to view your total balance is directly from your account page. On the Amazon website, hover over ‘Accounts & Lists’ in the top right corner and click on ‘Your Account’. From there, scroll down to the ‘Digital content and devices’ section and click on ‘Manage content and devices’. Finally, select the ‘Preferences’ tab, and you will see your Gift Card Balance clearly displayed. This shows the total amount from all applied gift cards and most promotional credits.

Checking Your Balance During Checkout

Another reliable method is to simulate a purchase. Add any item to your cart and proceed to the checkout page. Before you place the order, look for the ‘Gift Cards & Promotional Codes’ section. Click on the option to ‘Apply a Gift Card or Promotion’ or similar text. The page will then display a summary of all available gift card funds and any applicable promotional credits that are eligible for that specific item. This is a great way to confirm which credits will be automatically applied to your purchase.

Understanding Promotional Credit Details

Promotional credits can be a bit trickier than standard gift cards because they often have specific terms. To see the details of any active promotions, go back to ‘Your Account’ and click on ‘Your Payments’. Here, select the option to view ‘Gift cards, vouchers, and promotions’. This section may provide a more detailed breakdown, showing individual promotional balances and their expiration dates, ensuring you use them before they vanish.

By regularly checking your balance through your account settings or at checkout, you can shop with confidence. You will never be surprised at the payment screen again and can make the most of every dollar, credit, and special offer available to you. A quick glance ensures your gift cards and promotional credits work for you, making your shopping experience smoother and more economical.