Where to Locate and View All Your Available Amazon Credits

Have you ever reached the checkout on Amazon, convinced you had a gift card balance or promotional credit to use, only to find it didn’t apply automatically? It’s a surprisingly common situation. Keeping track of your various account credits doesn’t have to be a mystery. Knowing exactly where to locate and view all your available Amazon credits is the key to ensuring you never leave money on the table and can shop with full confidence.

Amazon credits can come from many sources—gift cards you’ve received, promotional offers for slower shipping, returns processed to your account balance, or even customer service goodwill gestures. These credits are like digital cash, but they only work if you know they’re there and how to apply them. Let’s walk through the simple steps to get a complete picture of your funds.

Your Central Hub for Amazon Credits

The best place to get a comprehensive overview is directly in your Amazon account. On the desktop website, hover over ‘Account & Lists’ in the top right corner. From the dropdown menu, click on ‘Your Account’. Scroll down until you see the ‘Digital content and devices’ section, and then click on ‘Manage Your Gift Card Balance’. This page is your central hub. It will clearly display your current gift card balance at the top. More importantly, just below that, you can click on ‘View Gift Card Activity & Statements’ to see a detailed transaction history, showing every credit added and every order where it was spent.

Where to Locate and View All Your Available Amazon Credits

While the gift card balance page is essential, some credits live in a different spot. Promotional balances, like those from trade-ins or specific offers, are often found in your ‘Amazon Wallet’. To get there, go to ‘Your Account’ again, but this time look for ‘Your Payments’. Click on it, and then select ‘Wallet’. Here, you might see any promotional balances listed separately. The most reliable way to see all applicable credits, however, is to start a mock purchase. Proceed to checkout with an item in your cart. On the ‘Select a payment method’ page, Amazon will automatically display and apply all eligible gift card and promotional balances for that order, giving you a final, combined view before you place an order.

Keeping Your Credits Organized

A great habit is to regularly check your balance before you start shopping. This helps you budget accordingly and ensures you use older promotional credits before they expire. Always read the terms of any promotional credit you receive, as they often have expiration dates and restrictions on what you can purchase. If you have multiple small gift card amounts, they are automatically combined into your total balance, so you don’t need to enter individual codes each time you shop.

By knowing to check both your Gift Card Balance page and your Wallet, you can easily keep track of every dollar. A quick check before checkout ensures you maximize your savings and use your credits exactly as you intend.